Terms and Conditions - Alcare Aloe Ferox Health Care Beauty Products
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Terms and Conditions

1.1. This website is owned, operated and maintained by The House of Aloes (Pty) Ltd trading as “Alcare Aloe” (“us”/”we”/”our”). It is hosted by Hand Made Connections cc, 33 Hibernia Street, George, 6530, Reg no: CK99/42188/23, VAT No: 4630183954

1.2. Furthermore, this website is protected by both copyright and database rights. Your use of this website, including any information you may send to us or submit to the website and/or any goods purchased via this website is subject to the following terms and conditions (“the Terms and Conditions”).

1.3. We reserve the right to make changes to this website and these Terms and Conditions at any time without notice and it is your responsibility to revisit this page from time to time to re-read this notice. Any revised terms shall take effect as at the date of its posting on this website and your continued use of this website indicates your acceptance of these Terms and Conditions (as revised or amended).
1.4. These Terms and Conditions incorporate our Data Protection and Privacy Policy, and Terms and Conditions of Sale.

1.5. If you have any queries regarding our website or any of the information or materials contained on or in it, please contact us by email at info@alcare.co.za or by telephone on +27 (0) 28 735 1454.

* Disclaimer
* Copyright & Trademarks
* Downloads
* Linking Policy
* Data Protection & Privacy Policy
* Security and Cookies
* Contacting us

Disclaimer

2.1. This website may from time to time include information and/or opinion relating to beauty and wellness products and personal care in general. The information and/or opinion contained and/or expressed on this website is provided for general information purposes only. It is not intended to be comprehensive, nor specific professional advice, and it is therefore not intended to replace professional advice on any skin, hair or medical condition or medical consultation and/or diagnosis. We do not accept any responsibility and/or liability for the implementation of any information or opinion provided on this website. The information and/or opinions provided is no substitute for professional advice.

2.2. Whilst we endeavour to ensure that the content of our website is accurate and up-to-date, we do not make any representations nor give any warranties of any kind (express or implied) with respect to the contents or operation of this website, and any such representations and warranties are expressly excluded.

2.3. This website and the downloads made available on it are made available on the basis that (except in respect of fraud by us, whether trading as “Alcare Aloe” or otherwise, or of death or personal injury caused by our negligence), all liability whatsoever for any losses, claims, actions or damage, whether direct or indirect, arising out of or in connection with your use of this website and/or any of the downloads made available on it, or your reliance upon the contents of this website are excluded to the fullest extent permitted by law including but not limited to any liability for computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorised use of the system arising from “hacking” or otherwise.

2.4. We do not warrant that use of this website and/or any downloads and/or any wallpapers and/or screensavers downloaded from this website will be uninterrupted and error free. If we discover any typographical, clerical or other error or omission in any page posted on this website then such error shall be subject (as soon as practical) to correction or deletion (as appropriate) without any liability on our part.

2.5. Where you are provided with a password for use of this website, this is provided on a confidential basis and must not be used by and/or disclosed or provided to any third party.

2.6. We shall not be obliged to enforce these Terms and Conditions against any third party nor take any action against any third party for breach of these Terms and Conditions. Furthermore, we shall have no liability to you for any breach of these Terms and Conditions by any third party.

2.7. We reserve the right to make changes to this website and these Terms and Conditions at any time without notice and it is your responsibility to revisit this page from time to time to re-read this notice. Any revised terms shall take effect as at the date of its posting on this website.

2.8. The content of this website, any dispute arising out of this website, and your relationship with us are governed by South African law and shall be subject to the exclusive jurisdiction of the South African Courts.

Copyright & Trademarks

3.1. No material protected by copyright, trade mark or other proprietary rights shall be uploaded, posted, submitted or otherwise made available on this website without the express permission (and agreement to the terms hereof) of the owner of the copyright, trade mark or other proprietary right and the burden of determining that any material is not protected by such rights rests with you. You shall be solely liable and hereby undertake to indemnify us for any damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission.

3.2. You may download, temporarily store, and use the information contained in or on one or more pages from this website including but not limited to the wallpapers and/or screensavers made available on this website for your own personal use and research. However, save where the same cannot be prohibited by law, you may not adapt, modify, copy, merge, translate, decompile, disassemble, permanently store (save in respect of wallpapers and/or screensavers downloadable from this website), republish, retransmit, redistribute or otherwise make such information or pages and/or wallpapers and/or screensavers available to any other party or available on any website, online service or bulletin board of your own or of any other party or make the same available in hard copy or on any other medium without our express prior written consent.

3.3. All designs, texts, graphics, codes and the selection or arrangement of them are the copyright or database rights of us and/or are utilised by us under appropriate licences.

3.4. All trade marks, brand names and business names or logos contained in this website are proprietary to us and/or are utilised under appropriate licences.

3.5. You hereby grant with full title guarantee to us a worldwide, royalty free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, distribute and display any text and/or other materials posted on or submitted to this website by you, in whole or in part.

3.6. You hereby waive and/or agree to procure the waiver of any and all moral rights (as set out at Chapter IV of Part I of the Copyright, Designs and Patents Act 1998) in and in relation to any text or submission which you may make to this website save that we reserve the right to identify you as the author of any submission which is published in whole or in part on this website.

Downloads

4.1. Any licences granted in respect of downloads, including but not limited to those in respect of wallpapers and/or screensavers, shall, unless terminated early for breach, continue until such time as you cease to use the relevant download and/or until such time as our intellectual property rights in the same expire, whichever is the earlier.

4.2. All licences granted shall terminate automatically if you breach any of the terms of the licence including any provision of these Terms and Conditions.

4.3. Upon termination of the licence (save where such termination arises as a result of the expiration of our intellectual property rights) you shall destroy and/or erase all copies of the downloads under your control and stored on any medium. You hereby agree that you owe us a duty of confidentiality with regard to any download under your control that you cannot destroy and/or erase, which shall continue indefinitely.
4.4. Use of downloads is subject always to the full provisions of these Terms and Conditions.
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Linking Policy

5.1. Whilst we retain the right to establish any hypertext links (being the means by which you can skip from one website to another or from one page to another within the same site) between our website and any third party website at our discretion, you agree that you will not create any hypertexts links or deep links (a deep link being a hypertext link which enables a user to enter a website whilst bypassing a home page) between this site and any third party site without our express written consent.

5.2. If you choose to use a hypertext link contained within this website then you may leave our website. Once you have left our website, whether or not you have realised that you have left, we are no longer responsible in any way for the material on the other website that you enter. In addition, hypertext links are included in order to provide further information and are not intended to signify that The House of Aloes (Pty) Ltd trading as “Alcare Aloe” endorses or approves of such website and/or its content. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, cost, injury or financial loss of any kind.

Data Protection & Privacy Policy

6.1. We are responsible for the processing and are therefore the data processors as well as the data controller of all the personal data which you provide to us or which we collect from you. We regard your privacy as very important and any personal information and data which you provide to us through this website will be dealt with in accordance with this Data Protection and Privacy Policy and these Terms and Conditions.

6.2. The provisions of this clause 6 describe how we will handle the data which you may provide to us and why we collect your data.

6.3. We reserve the right to make changes to this Data Protection and Privacy Policy at any time without notice and it is your responsibility to revisit this page from time to time to re-read this policy. Any revised terms shall take effect as at the date of posting.

6.4. If you have any queries regarding this Data Protection and Privacy Policy, please contact us by email at info@alcare.co.za or by telephone on +27 (0) 28 735 1454.
6.5. Data Protection

6.5.1. As a data controller, we will take all the necessary steps to comply with the relevant information privacy legislation in South Africa when handling any personal data which you may provide to us. This includes ensuring that data is fairly and lawfully processed; processed for limited purposes; adequate, relevant and not excessive; accurate; not kept longer than necessary; processed in accordance with your rights; and secure.

6.5.2. Should you wish to obtain a copy of the personal data which we hold about you, please contact us at Alcare Aloe, 39a Industrial avenue, Albertinia, Western Cape, 6695, enclosing a cheque or postal order for ZAR50,00 made payable to The House of Aloes (Pty) Ltd, to cover our administration costs. As soon as we are satisfied as to your identity, we will send you, within 40 days a copy of all the data we hold relating to you.

6.5.3. If you believe that any personal data or information which we hold about you is incorrect or incomplete, please write to the same address as set out in the above paragraph. Any information or data which is found to be incorrect will be corrected as soon as practical.
6.6. What Personal Data Do We Collect From You and Why?

6.6.1. We may collect personal data from you such as your name, email address, postal address, and telephone number when you respond to requests to submit personal information about yourself in order to obtain products and services which we may be offering. In the event that you no longer wish to receive the products or services for which you have submitted the information, you can at any time send an email to info@alcare.co.za in order for your details to be removed from the database.

6.6.2. We will use the personal information and data supplied by you to create a customer profile by keeping, for example, a record of the products or services which you have requested with such information being used by us for demographic, regional and market research purposes, and to send you details about any further products and services, bulletins or other information which we believe may be of interest to you, or to request Your feedback of our products or services from time to time. In addition, we may use the personal information and data supplied by you to attribute to you any information or questions submitted by you which may be published on this website.
6.7. To Whom Will We Supply Your Personal Data?
6.7.1. We will only supply data which personally identifies you to a third party or organisation in the following circumstances:

6.7.1.2. where we need to share or send the information to third parties or organisations who work with us or on our behalf to provide a product or service to you which you have requested, such persons or organisations may only use this information in order to provide such product or service and not for any other purpose;

6.7.1.3. where we need to share or send the information to third parties or organisations who work with us or on our behalf to provide services to us, for example in respect of customer profiling and the marketing of The House of Aloes (Pty) Ltd products and services;
6.7.1.4. where we are required to forward the information or data in order to comply with any regulatory or legal process;
6.7.1.5. where there is a sale and/or transfer of all or any part of our business.
6.7.2. Other than in the circumstances stated above, third parties will not have access to your personally identifiable data.

Security and Cookies

7.1. The servers used for this website are based within South Africa. However, you hereby consent to the transfer of your personally identifiable data outside of South Africa. We will endeavour to ensure the security of all personally identifiable data obtained through this website.

7.2. During the course of any visit to this website, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all websites, do this to allow the website publisher to track, for example, whether you have visited the website before. We use cookies to monitor website traffic and to assist with the navigation and user experience of this website, including to provide You with the mechanisms for online shopping.

7.3. Any information which is supplied by cookies can help us to provide you with a better service and assist us to analyse the profile of our visitors. You are able to disable cookies using some browsers (for information on how to do this check your browser instructions/help facilities). If you do disable the cookies, we cannot guarantee the performance of our website or service.

Contacting Us

If you have any questions or comments about this Data Protection and Privacy Policy or any other aspect of this website, please contact:

Neville Hudson
The House of Aloes (Pty) Ltd
South African Company Registration Number: 19650642807

Registered office address:
39a Industrial Avenue
Albertinia
Western Cape
6695
+27 (0) 28 735 1454
info@alcare.co.za